Shipping Policy

DELIVERIES WITHIN PAKISTAN!    Delivery takes 7-10 working days from when the order leaves our warehouse. This will not guarantee delivery on a specific date. Please allow at least 7 working days should you need to contact our Customer Service for tracking purposes. Please note that this service may not be available to certain remote areas. Depending on the weight, volume and value of your order and your delivery address, we will select an appropriate carrier to deliver your order. We do not offer guaranteed delivery on weekends or public holidays. INTERNATIONAL DELIVERIES Transit times will vary depending on the location of the delivery address. International Standard Delivery: This service may be delivered through a courier partner with a trackable service. Your shipping confirmation email will contain a tracking number link, that will allow you to check the status of your package. Orders are usually delivered within 7-10 working days depending on your location but if it takes longer than this, please allow up to 12 working days from the date your order leaves our warehouse. ADDITIONAL INFORMATION Customs & Duty Unless otherwise stated, all items are shipped from Pakistan and may incur duty & other charges upon entering other countries. Any duty, clearance, tax or carrier charges must be borne by the recipient and we will not accept liability for any such costs. We are unable to advise what the thresholds and rates are for other countries as these are determined by the respective governments and can vary significantly between countries and even items. If upon delivery, there are any additional charges due our carrier will contact you to arrange payment. Different Stock Availability: If you have selected items with different availability times then we will dispatch your order when all items are ready. Dispatching of Orders: Although we try to process and dispatch your order on the day of order, this may not always be possible, for the following reasons: Pre-Orders: Products on Pre-Order or products that are not in stock at the time of ordering will dispatched in the period specified on the website Payment Card Checks: Sometimes we may need to make additional checks on your payment card which could delay your order. This is to reduce the risk of fraud. Personalized Items: We do not offer personalization's of items.